Privacy policy

Effective Date: January 21, 2026

Emergency Water Tanks (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit or make a purchase from https://emergencywatertanks.com (the “Site”).

1. Information We Collect

Information You Provide to Us

When you visit or make a purchase through the Site, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history

Payment information is processed securely by our third-party payment providers. We do not store or have access to your full payment card details.

Automatically Collected Information

When you browse the Site, we automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Time zone
  • Pages viewed and referring URLs
  • Interaction data related to how you use the Site

This information helps us understand how customers use our Site and improve performance and usability.

Customer Communications

If you contact us through email, forms, or customer support, we may collect the information you provide to respond to your request.

2. How We Use Your Information

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Provide customer support
  • Detect and prevent fraud or unauthorized activity
  • Improve our website, products, and services
  • Send promotional emails or updates only if you opt in

3. Sharing Your Information

We share personal information only with trusted third parties necessary to operate our business, including:

  • Shopify, our e-commerce platform
  • Payment processors for secure transactions
  • Shipping and logistics partners to deliver your orders
  • Analytics providers to help us understand Site usage
  • Warehousing or fulfillment partners when applicable

We do not sell, rent, or trade your personal information.

4. Data Retention

We retain order and customer information as long as necessary to fulfill our services and comply with legal, accounting, and tax obligations. When data is no longer required, it is securely deleted or anonymized where possible.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core Site functionality such as cart and checkout
  • Remember user preferences
  • Analyze traffic and Site performance
  • Support marketing and retargeting efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

6. Your Privacy Rights (U.S. Residents)

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal data
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Emergency Water Tanks does not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, it will be promptly deleted.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Emergency Water Tanks
Email: info@emergencywatertanks.com
Website: https://emergencywatertanks.com